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FAQs
Imagine having a confidential access line that’s dedicated to helping Pinellas County residents of all ages find the crucial mental health, substance use, and addiction services they need. That’s where Care About Me comes in. Streamlining the process, our specialists help to spare you the frustration of endless searches for local services. Instead, we provide a safe space where residents or family members can connect directly with experienced behavioral health specialists. These specialists skillfully assess your needs and swiftly schedule an appointment with a local provider. Don’t hesitate – take the first step toward the support you deserve today!
Care About Me is not a crisis line. If you or someone you know is facing a mental health emergency, please call 911. For those dealing with thoughts of self-harm or in need of emotional support, please reach out to the 988 suicide and crisis lifeline.
Care About Me partners with top-tier providers who offer a wide range of services, including in-person and virtual appointments. Our providers cater to individuals of all ages and accept various forms of insurance, including private insurance, Medicaid, and Medicare. We also offer sliding scale or pro bono services to ensure everyone has access to quality care.
Our providers specialize in serving all Pinellas County residents, including the BIPOC, LGBTQ+, and justice-involved populations. Our vetted providers offer comprehensive services across all levels of care, including supportive services, therapy, detox, medication management, medication-assisted treatment (MAT), and psychiatric services. With Care About Me, you can rest assured that you’ll receive the personalized care you deserve.
Connect with a Care About Me specialist in a way that suits you best – whether it’s through a call, text, online form, or live chat. We’re committed to providing each resident with a personalized and tailored experience when seeking assistance.
Our team of masters-prepared clinicians is dedicated to answering all incoming calls. Care About Me specialists are equipped to connect with translators proficient in over 170 languages, ensuring that care is accessible to all residents, regardless of the language they speak. Creating accessible care for everyone, no matter the language barrier.
Harnessing the power of our secure platform, Care About Me specialists seamlessly send electronic referrals, monitor care progress, and ensure residents receive prompt and impactful assistance along with follow-up support as needed. Our highly trained specialists excel at connecting callers with a wide array of supportive services, including counseling, support groups, educational resources, and referrals to local, specialized treatment centers and providers.
Calls take roughly 20-25 minutes for a one-on-one consultation with our specialist to secure your appointment. You can even request a callback at your preferred time, and our specialists will do their best to accommodate your schedule.
Care About Me is funded annually by the Pinellas County Board of Commissioners.
